Privacy Policy

Vocaliz

Privacy Policy

Last updated: 7/9/2025

This Privacy Policy describes how your personal information is collected, used, and shared when you use Vocaliz.

1. Information We Collect

When using Vocaliz, we may collect different types of information:

1.1. Information You Provide

  • Registration information (name, email, password)
  • Payment information (processed by our payment partners)
  • Text content you submit for audio conversion
  • Communications you send us directly

1.2. Information Collected Automatically

  • Usage information (pages visited, time spent, interactions)
  • Device information (type, operating system, browser)
  • IP address and approximate location information
  • Cookies and similar technologies

2. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our service
  • Process transactions and manage your account
  • Convert your text to audio as requested
  • Respond to your inquiries and provide support
  • Send information about updates, features, or offers (if you have opted to receive them)
  • Detect, prevent, and resolve technical or security issues
  • Comply with legal obligations

3. Information Sharing

We may share your information under the following circumstances:

  • With third-party service providers who help us operate our service (payment processing, hosting, data analysis)
  • To comply with legal obligations, such as responding to subpoenas or court orders
  • To protect our rights, property, or safety, and that of our users
  • In case of merger, sale, or asset transfer, your information may be transferred as part of the transaction

We do not sell or rent your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to provide the requested services and comply with our legal obligations. When we no longer need to process your information, we securely delete or anonymize it.

Text submitted for audio conversion is stored only for the time necessary to process your request and is deleted after audio delivery, except when storage is necessary to meet legal requirements or when you choose to save your content in your account.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Restriction or objection to processing of your information
  • Data portability
  • Withdrawal of consent

To exercise these rights, please contact us at contact@vocaliz.pro.

7. Cookies and Similar Technologies

We use cookies and similar technologies to collect information about how you interact with our service. This helps us improve user experience, analyze service usage, and personalize our communications.

You can configure your browser to refuse all cookies or to indicate when a cookie is being sent. However, some service functionalities may not work properly if cookies are disabled.

8. International Data Transfers

Our services may be hosted and operated on servers located outside your country of residence. Your information may be transferred to and processed on these servers.

By using our service, you consent to the transfer of your information to these locations, which may have different data protection laws than your country.

9. Children's Privacy

Our service is not intended for persons under 18 years of age. We do not intentionally collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take necessary measures.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of significant changes by posting the new Privacy Policy on our website or through other means of communication.

Continued use of the service after publication of changes indicates your acceptance of those changes.

11. Contact

If you have questions or concerns about this Privacy Policy or about the handling of your personal information, please contact us at contact@vocaliz.pro.